Frequently Asked Questions

Yes, we do. We are currently contracted with two insurance companies – Cigna and Valley Health Plan. For all other insurance companies, we are more than happy to send you a Superbill which you can send to your insurance provider to process per your benefit plan.

The first thing to do is to call your insurance provider to see what your specific plan covers. We are currently contracted with two insurance companies – Cigna and Valley Health Plan. For all other insurance providers, your visit would be processed out of network once you submit the Superbill that we provide you with each visit. The next step would be to call our office and speak with our frontdesk. They can help answer any questions you may have, verify your benefits and set you up with an appointment.

We are currently contracted with two insurance companies – Cigna and Valley Health Plan. In other words, we are “in-network” with these insurance companies, and you will only be responsible for the co-pay amount designated in your plan, providing your plan covers our services.

It really depends on which plan you have. PPO’s typically cover between 20-80%, however plans vary so much that it is most important that you call your provider and verify exact amounts so that you know what to expect. HSA accounts will cover the cost of the acupuncture treatment, but we are finding that increasingly they will not cover the cost of any herbs that you may choose to purchase.

A HSA is a tax-deductible health savings account which is set up by your employer. Usually you decide at the beginning of the year how much you think you are going to need for the year – this can include acupuncture – and then the amount comes off your pay check. The benefit of this system is that the amount you choose to deduct from your pay reduces your taxable income.

You will be given a special HSA credit card that works the same as any other credit card – give it to your health care provider at the time of treatment. You may also receive a checkbook that is linked to your HSA account.

The easiest way is to go to the website of your insurance provider. Print out the claim form. Fill it in and send it along with the superbill to your insurance company. After each treatment, we will email you a Superbill to make this process easier.

A superbill is a receipt of services that includes a diagnosis code and a procedure code. It is used for patients to submit to insurance companies themselves for direct reimbursement within the patient’s insurance benefit plan.

Not usually. The needles we use are hair-thin and only rarely cause discomfort.

As per the State of California, all our needles are sterile, single-use and disposable. We use them once and then they are disposed in our sharps containers.

Usually our patients retain the needles anywhere from 20-40 minutes depending on the session. During that time, your practitioner will check on you and sometimes either add or remove points during the time you are resting.

Loose clothing is ideal. Something that you feel relaxed and comfortable in.

Yes! Please make sure that you have eaten something substantial within the previous 2 hours. Please, never come on an empty stomach. Also, you will likely be quite relaxed after your treatment, so better not to be committed to something strenuous immediately after.

Because it gives us a detailed picture of what might be going on. It helps us direct the intake and arrive at a diagnosis sooner. If we didn’t do that, we would have to spend much more time with you on the first appointment, which would translate into more cost to you.

All three treatments offer a range of benefits, including:

  • Reduction in the appearance of fine lines and wrinkles.
  • Improved skin tone and texture.
  • Softer and younger-looking skin with fewer signs of aging.
  • Improvement in the appearance of uneven skin tone (hyperpigmentation), acne scars, traumatic scars, and stretch marks.

The treatment involves using a specialized tool with either micro-needles (for microneedling) or micro-points (for nanoneedling). Here’s a basic overview of the process: A sterile cartridge containing micro-needles or micro-points is attached to the device. If you’re getting microneedling, a light numbing cream may be applied to your skin to enhance comfort. For added benefits, you will receive LED light therapy. After the numbing cream (for microneedling) is removed, hyaluronic acid, stem cell serum, and marine biopeptide serums are applied to your skin. The practitioner glides the tool across your skin at the appropriate depth, ensuring thorough coverage. Your 75-minute treatment concludes with a cold gua sha session, an aloe vera face mask, and the application of hand-curated facial oil.

The sensation during the treatment is often described as feeling like sandpaper moving across the skin. Some areas may be more sensitive than others, but the speed of the needle tip can be adjusted to make the treatment more comfortable. Don’t hesitate to communicate with your practitioner if you need any adjustments.

Immediately after the treatment, you may notice some redness on your skin. The duration of redness and downtime varies depending on the specific technique used and the number of passes performed. On average, patients experience redness for 2-4 days, but individual experiences can vary. Make sure to follow aftercare instructions to care for your skin properly. It is important not to use any makeup, soap, or harsh chemicals on your face for a few days post treatment. Downtime is quite minimal, which makes this form of facial care even more ideal!

Patients often notice an immediate glow to their skin after the treatment. With nanoneedling and microneedling, visible improvements continue to develop over several weeks, and results can keep getting better for months after each session. Generally, you will start to see changes in week 3 that will only improve further with each session.

Because cosmetic acupuncture is meant to be done before an event, you may need about 2 treatments the week before your big day. However, for microneedling and nanoneedling, It’s usually recommended for most patients to receive a series of treatments spaced out at 1-week (nanoneedling) or 4-week (microneedling) intervals. For individuals with deeper wrinkles or significant acne scars, a more extensive treatment plan may be necessary.

These treatments create controlled microtraumas in the skin through the use of needles or micro-points. This stimulates the body’s natural repair response and promotes the production of collagen. As a result, you get improved skin elasticity, reduced fine lines and wrinkles, and a more even complexion.

Deciding between cosmetic facial acupuncture, nanoneedling, and microneedling depends on your preferences and goals. Here’s a quick comparison:

Cosmetic Facial Acupuncture: also called facial acupuncture or acupuncture facelift, is a natural rejuvenation technique. Fine needles are inserted into specific facial points to boost collagen, enhance circulation, and diminish fine lines. It offers a radiant complexion and can be done twice weekly. Ideal the day before events for an instant glow, safe for pregnant patients

Nanoneedling: is a cutting-edge skincare treatment that creates tiny skin channels for better product absorption. It boosts collagen production, enhances serum absorption, and rejuvenates skin texture. This technique visibly reduces wrinkles, acne scars, hyperpigmentation, tightens skin, and minimizes pores. A gentle alternative to microneedling, it addresses multiple skin concerns, safe for most but not recommended for pregnant patients. Weekly sessions are recommended.

Microneedling: or collagen induction therapy, is a minimally invasive procedure using tiny needles to create controlled micro-injuries in the skin. This process stimulates collagen production, improving skin texture, reducing scarring, and enhancing youthfulness. It’s effective for acne scars, fine lines, and uneven skin tone. Recommended once every 4 weeks; not suitable for pregnant patients.

In preparation for your upcoming cosmetic acupuncture session, it’s important to minimize sun exposure as sunburned or tanned skin can heighten the potential for complications. Additionally, refrain from using products that contain retinoids (retinol), alpha hydroxy acids (AHAs), beta hydroxy acids (BHAs), and other potent exfoliants for at least one week prior to the procedure. Refrain from seeking other skin treatments such as chemical peels, facial hair waxing, laser therapy, or intense pulsed light (IPL) within two weeks of your scheduled microneedling appointment. If you’re currently on blood-thinning medications or supplements, please consult with your healthcare provider to discuss the temporary discontinuation of these agents to mitigate the risk of excessive bleeding or bruising during the cosmetic acupuncture procedure. Lastly, please avoid alcohol for the 24 hours prior to your procedure.